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Shipment Status & Lifecycle

Understand every step of your shipment journey

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Complete Visibility, Every Step of the Way

Track your shipments in real time from creation through delivery, returns, and exceptions. Each status maps to a unique code in the ABS API.

Main Delivery Flow

This is the standard path your shipment follows from creation to successful delivery.

NEW

Shipment is created in the system.

AWAITING PICKUP

Waiting for the courier to pick up the parcel.

PICKED UP

Courier has picked up the shipment.

AT ORIGIN BRANCH

Shipment reached the origin branch.

IN TRANSIT

Shipment is on the way to the destination.

AT DESTINATION BRANCH

Shipment reached the destination branch.

OUT FOR DELIVERY

Shipment is out for final delivery.

DELIVERED

Shipment has been successfully delivered.

Other Shipment Flows

Return Flow

RETURN INITIATED
RETURN IN TRANSIT
AT RETURN BRANCH
OUT FOR RETURN
RETURNED TO SHIPPER

Failed Delivery Flow

UNDELIVERED
HOLD DECISION
REOPERATE
RETURN INITIATED

Investigation Flow

INVESTIGATION
Lost / Damaged
Resolved

Cancelled Flow

CANCELED

All Shipment Statuses

Pre-Transit

  • New
  • Awaiting Pickup

In Transit

  • Picked Up
  • At Origin Branch
  • In Transit
  • At Destination Branch
  • Out for Delivery
  • Reoperate

Delivered

  • Delivered

Exceptions

  • Undelivered
  • Hold Decision
  • Investigation
  • Lost
  • Damaged

Return Flow

  • Return Initiated
  • Return in Transit
  • At Return Branch
  • Out for Return
  • Returned to Shipper

Other

  • In Stock
  • Reroute Initiated
  • Canceled